Do you speak English and German fluently? Do you love working in an other language? Would you like to have a complex comprehensive role? Do you have an extensive customer care background? Then here is a great opportunity for you!
Our partner is a world leader in serving science and now looking for experienced customer care professionals to join their organization with hibrid working!Pozíció leírása / Job description
- first point of contact for B2B customers
- phone and email support
- ticket logging
- deciding where to direct the client's request
- checking incoming information about client contracts, pricing, etc.
- contacting field engineers, who visit clients on-site for repair work
- coordination of the entire client process
- great communications skills in both English and in German
- customer service-oriented mindset
- customer service experience is nice to have but also open for fresh grads
- Great compensation package
- Have the ability to improve professionally
- Multinational environment
- Hybrid working arrangements (office: Budapest)
Please apply with your up-to-date English CV....