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dutch speaking - customer service representative.

job details

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    job details
    Cégleírás / Organisation/Department

    Do you speak Dutch on a professional level and now thinking about changing your career and to start something new? Are you interested in working at a multi-cultural and diverse company? Do you have experience in the field of customer service?

    Then our offer is for you, do not hesitate to apply!

    Pozíció leírása / Job description

    Your tasks will include the following:

    • supporting the over-all B2B customer experience
    • ensure transactions are done to the highest standard, with accuracy and reducing transaction times within agreed timeframes
    • deal with customer calls and complaints effectively and professionally as per the service level agreement
    • ensure case and call logging to a high quality standard with regular updates on cases until successful conclusion
    • work collaboratively with Sales, Finance and other relevant internal stakeholders
    Elvárások / Requirements

    Do these skills sound like you?

    • excellent communication skills in English AND Dutch
    • customer services experience
    • good MS Office skills
    • knowledge of SFDC and SAP desired
    • geat communication skills and people oriented mind-set
    • excellent organisation skills
    Amit kínálunk / Offer

    Our partner offers a dynamic environement where ...

    • your innovative ideas are always welcome
    • your professional goals are supported by a diverse team
    • development opportunities are provided
    • Private Health Care Services are given
    • working from home twice a week is possible
    Kapcsolattartó / Information

    If you feel the motivation in you to be a part of a multi-cultural, diverse company, do not hesitate to apply!

    If you have questions, feel free to contact me on the following email: kira.fekete@randstad.hu

    Cégleírás / Organisation/Department

    Do you speak Dutch on a professional level and now thinking about changing your career and to start something new? Are you interested in working at a multi-cultural and diverse company? Do you have experience in the field of customer service?

    Then our offer is for you, do not hesitate to apply!

    Pozíció leírása / Job description

    Your tasks will include the following:

    • supporting the over-all B2B customer experience
    • ensure transactions are done to the highest standard, with accuracy and reducing transaction times within agreed timeframes
    • deal with customer calls and complaints effectively and professionally as per the service level agreement
    • ensure case and call logging to a high quality standard with regular updates on cases until successful conclusion
    • work collaboratively with Sales, Finance and other relevant internal stakeholders
    Elvárások / Requirements

    Do these skills sound like you?

    • excellent communication skills in English AND Dutch
    • customer services experience
    • good MS Office skills
    • knowledge of SFDC and SAP desired
    • geat communication skills and people oriented mind-set
    • excellent organisation skills
    Amit kínálunk / Offer

    Our partner offers a dynamic environement where ...

    • your innovative ideas are always welcome
    • your professional goals are supported by a diverse team
    • development opportunities are provided
    • Private Health Care Services are given
    • working from home twice a week is possible
    Kapcsolattartó / Information

    If you feel the motivation in you to be a part of a multi-cultural, diverse company, do not hesitate to apply!

    If you have questions, feel free to contact me on the following email: kira.fekete@randstad.hu