it service desk agent (german and english speaking) | biatorbágy

megjelenés dátuma
kapcsolat
arabella tölgyes, randstad hungary
állás típusa
határozatlan idejű
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az állás részletei

megjelenés dátuma
elhelyezkedés
biatorbágy, pest
álláskategória
ügyfélszolgálat
állás típusa
határozatlan idejű
referenciaszám
178402 / 25255
kapcsolat
arabella tölgyes, randstad hungary
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Our client is a multinatinal retail company. They are currently looking for a Senior IT Helpdesk Agent into their new regional office near Budapest.

Cégleírás / Organisation/Department

Are you looking for new challenges in the IT service desk field? Do you speak German and English fluently?Would you like to work for a stabil German multinational company?

If you answer is YES we are looking for you!

Our partner is a leading international trading company with more than 5,000 locations in nine countries. The support for our more than 3,600 stores in Europe is based in two locations, Biatorbágy and Pécs. In this context, we are looking for new employees.

Pozíció leírása / Job description

- supporting our European stores as a Help Desk Agent in the international IT department
-first level support in computer technology (HW, SW, networks, POS systems)
-processing requests by phone, issuing passports, and documenting support activity
-analysis, solution, or transfer of software and hardware errors in the IT system of branch offices
-keeping in contact with the solution groups of the second and third level
-providing support to remote installations, backups, and technical tasks
-testing new hardware and software

Elvárások / Requirements

-excellent German and English language skills
-being able to work in a multi-shift operation (morning and afternoon) as well as on weekends and public holidays
-having at least completed secondary education (IT-specialization is advantageous)
-knowing the software and hardware on an appropriate level
-providing a quick insight and openness into new IT solutions
-communicating comprehensively
-showing a responsible attitude towards work
-having team spirit


Amit kínálunk / Offer

-possibility to improve yourself in a constantly growing organization
-an above-average salary
-intensive individual and practical training
-diverse and interesting tasks
-pleasant working environments
-a secure, long-term employment opportunity

Kapcsolattartó / Applications

Arabella Tölgyes
arabella.tolgyes@randstad.hu