dutch speaking warranty specialist | -

Cégleírás / Organisation/Department

Do you have experience in Automotive industry or did you study engineering? Do you speak Dutch and English fluently? Do you like a spinning and dynamic working environment?

If you have experiences in the field of automotive industry and speak fluently in Dutch, then this position is waiting for you!

We are looking for a Dutch Speaking Warranty Assessor for our international client that is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries.

Pozíció leírása / Job description

- Assess the warranty claims according to the brand’s procedures and technical knowledge
- Provide dealer support for all matters relating to warranty policy & procedures
- Ensure the accessibility of your service towards the authorised repairers & commit to reliable and fast response
- Implement and control new warranty procedures in your market
- Liaise with the country headquarters’ representatives
- Accept and verify the eligibility of enquiries from Dealers within given deadlines
- Ensure clear and correct communication with the dealer network, follow-up the warranty labour rates
- Be the primary access point for the authorised repairers in warranty, support warranty audits.

Elvárások / Requirements

- Automotive engineering degree and/or experience within automotive after sales
- Confident in technical concern resolution
- Analytical spirit, solution minded and highly oriented on customer satisfaction
- Good inter-personal and communications skills
- Good command of English and advanced Dutch skills are a must

Amit kínálunk / Offer

- Competitive salary
- Challenging tasks
- Multinational working environment

Kapcsolattartó / Information

Anna Csurgai