2nd line network specialist | debrecen

megjelenés dátuma
enikő török, randstad hungary
állás típusa
határozatlan idejű

az állás részletei

megjelenés dátuma
debrecen, hajdú-bihar
IT / telekom
állás típusa
határozatlan idejű
152484 / 20430
enikő török, randstad hungary
Mostantól nem kötelező önéletrajzot feltöltenie ahhoz, hogy megpályázza ezt a pozíciót, de amennyiben van naprakész önéletrajza, az nagy segítséget jelent számunkra. Önéletrajzát a későbbiek folyamán is bármikor hozzáadhatja profiljához.

Cégleírás / Organisation/Department

Our partner is a global service provider, delivering communication services and solutions to business customers with multi-site organisations. Now they are looking for a 2nd line network technician.

Pozíció leírása / Job description

- Providing technical support to customers through network or equipment monitoring, localisation, and remote repair
- Cooperating with internal higher level support
- Manage supplier activities (e.g. Really driving/escalating 3rd party agents to dispatch and repair faults to meet our service level agreements)
- Provide process improvement input wherever possible
- Providing higher level support internally

Elvárások / Requirements

- Cisco CCNA certification and familiarity with any of the following products: Juniper, Adva, Avaya, Ipanema is an advantage
- English on a fluent level
- In depth understanding of LAN/WAN technologies
- 1-2 years experience in technical customer support role
- Ability to meet the customers’ needs in line with the business requirements
- Working with a cooperative and positive attitude in a group settings to achieve common goals
Acting in advance of a future situation, e.g. making things happen, putting energy to solve the situation.

Amit kínálunk / Offer

- Excellent opportunity to work for a strong, multinational company
- Freedom due to shifts
- Attractive salary and compensation package
- Internationally oriented working environment in a strongly expanding company
- Training and development possibilities
- Motivating team leader and members