Cégleírás / Organisation/Department
Do you speak English and German or French fluently? Would you like to have a complex comprehensive role? Do you have an extensive customer care background? Then here is a great opportunity for you!
Our partner is a world leader in serving science and now looking for experienced customer care professionals to join their organization with hibrid working!
Pozíció leírása / Job description
- first point of contact for B2B customers
- phone and email support
- ticket logging
- deciding where to direct the client's request
- checking incoming information about client contracts, pricing, etc.
- contacting field engineers, who visit clients on-site for repair work
- coordination of the entire client process
Elvárások / Requirements
● Excellent communication skills in English and in a secondary language
● Ability to prioritize
● Good MS Office skills
● Knowledge of SFDC and SAP desired
● Detail-oriented working style both individually and in a team
● Excellent decision-making
...
● Can-do attitudeAmit kínálunk / Offer
What we offer:
- Great compensation package
- Have the ability to improve professionally
- They plan with you in a longer-term
- Multinational environment
- Hybrid working arrangements
Kapcsolattartó / Information
If you are interested, click the Apply button, or write directly tor !
