customer service coordinator.

Our business partner in the manufacturing industry is looking for a new Customer Service Coordinator colleague. If you are interested in the field of Customer Care and working in a fast paced environment and you have excellent communication and problem solving skills then our offer is for you!

• Perform order to cash business process in a customer centric way

• Processing of standard orders/free goods orders while complying with all agreed conditions

• Responsible for the administration of delivery notes and invoices

• Issuing credit and debit memo to customer in case of any discrepancy

• Managing returns and refusals from customer

• Follow special requirements for deliveries

• Cooperation and daily communication with Customers, Finance Department, Sales Department and 3rd Party Logistics Provider

• Preparation of requested CS KPIs reports

• Experience in a multinational environment or in a customer service related role is an advantage but recent graduates with no professional experience are also welcome

• Strong intermediate level English skills

• You are a customer focused team player with attention to details and prioritization skills

• Strong communication skills and proactive mindset

• Great problem solving skills

• Microsoft Office skills - Excel; PowerPoint

• SAP knowledge is an advantage

• Competitive salary and Cafeteria benefit package  

• Flexible Home Office opportunity 

• Supportive working environment

• Training support

For further information please apply or contact me in the given email address below:

fanni.racz@randstad.com