Senior Project Leader

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Our Client, one of the world’s leading telecommunications company’s developing Shared Service Centre is looking for a suitably qualified and experienced person for the role of Senior Project Leader.

-Project leading multiple projects within the team’s platforms portfolio, including those that are cross-discipline and cross-team
-Influence partner teams in making joint decisions that benefit the business while balancing the critical objectives of the program
-Work collaboratively with technical leaders and management to drive change
-Facilitate communication across the project team, and feed into the program level communication
-Analyze, identify and drive top issues to resolution
-Develop metrics for measuring cost & benefits of the project
-Present the project status and direction at key meetings with business partner teams
-Develop and successfully implement best practice solution methodology
-Manage delivery of solutions and act as point of escalation to ensure client satisfaction during the transition phase
-Mentor/ Coach solutions staff to create a world class services team that builds the practice's credentials and offers career growth for project specialists
-Assess business/support requirements and define KPIs
-Identify scope for services in line with business requirements
-Prepare project identification documents and agree on scope
-Track execution of projects ensuring delivery on time, budget and specification
-Prepare resource ramp-up plan based on project scope and prepare process documentations
-Drive knowledge transfers

-Fluency in English and in German is a MUST
-Technical Project management experience
-Strong Project Management skills (preferred PMP or Prince certified; PMO)
-Experience in process implementation / operation covering IT based services
-4+ yrs of project management experience
-Excellent ITIL skills
-Experience of working in a support function (IT)
-The position requires travelling 30-50% of the time

- Multinational environment
- Dynamic team
- Competitive compensation package