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cégismertető / organization - department

Would you like to take part in the challanges of a growing organisation? We are looking for a Dutch Speaking Customer Service Representative into the European Business Service Centre of one of the world's largest energy companies.

feladatok / job description

- Develop and maintain good proactive working relationships with customers through written and verbal communication
- Ensure data is accurately entered and maintained in all systems
- Take full ownership of issues and queries and ensure they are fully resolved in an efficient and effective manner
- Interact with other CSC teams
- Provide efficient and effective management, resolution and escalation of complaints, service requests and technical service issues

elvárások / requirements

- Active, good Dutch knowledge (both written and verbal) and at least intermediate English skills
- German language skills are advantageous
- Excellent written/oral communication skills and ability to build effective working relationships
- Experience as a customer service representative
- Able to meet tight deadlines for both internal and external customers
- Strong time management and organisation skills

amit ajánlunk / what we offer

- Outstanding growth opportunities within the international organisation
- Prestigious and successful company
- Nice and professional working environment in a centrally located office
- Competitive salary and benefits

   

Pauman-Árvay Nóra
+36 1 688 6844